FAQ - Order Item

If an item is on order, what does it mean?

That means we do not have the product in our stock but we can order it for you.

If it is a product that we normally have in stock then the delivery time on an order item will be about 7-10 days depending on the supplier's stock status. The product can also be on the way to us again and then the delivery time will be shorter.
In some cases, it is a slow product with us and the delivery time may be slightly longer.

When you order special items such as bridles and double bridles from Otto Schumacher, saddle pads from EA Mattes, riding helmet from Samshield, KEP or KASK, the delivery time varies between 3 - 5 weeks.

Riding boots from DeNiro, Cavallo, Königs and Petrie take 8 - 10 weeks, as well as specially ordered saddle pads and blankets from Mias RS can take up to 8 weeks.

After we have received your order, we provide feedback with the most accurate time possible for the delivery.

The delivery time may vary depending on the product.
If you want to know more, contact us by e-mail or phone to get the correct delivery time as possible.
Phone number. +46 8 759 05 07 or